Subject |
Points |
---|---|
{{item.name}}: |
{{item.val}} |
Badges{{item.name}}{{getCourse(item.courses)}}{{item.earned_date}} |
Technician, 2005-2009
Worked as dispatcher, service writer, and parts specialist on understaffed or busy days
Technician, 2009-2011
Implemented record keeping and cost-tracking on used cars before being introduced to the lot for sale
Assisted service writer with job sales (offered overview of line items to customer and provided the knowledge to allow the customer to make an informed decision)
Implemented multi-point checks and an organized dispatch system
Introduced shop-management software, established part and labor pricing system for consistent and profitable job sales
Service Manager/Shop Foreman, 2011-2012
Responsibilities included:
2012-2016
Grew loyal customer base over 4 years
Offering online booking for customer convenience & employee productivity
Service Manager/Shop Foreman, 2016-2017
Responsibilities similar to position at Midas with greater emphasis on vehicle repairs
2017-Present